Effective Date: 17 February 2026
Website: https://alaaur.com
Email: alaaur@alaaur.com
Country: Arab Republic of Egypt

Welcome to alaaur.com (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly and transparently in accordance with applicable Egyptian laws, including Law No. 151 of 2020 on Personal Data Protection.

By accessing or using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

Personal Information

When you place an order, contact us, or interact with our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely by third-party providers)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Date and time of access

  • Cookies and usage data


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Respond to customer inquiries

  • Improve our products and website

  • Prevent fraud and unauthorized transactions

  • Comply with legal and tax obligations

  • Send promotional emails (only if you choose to receive them)


3. Payment Processing

We do not store your full credit or debit card details. All payments are processed securely through trusted third-party payment providers that comply with applicable security standards.


4. Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and remember your preferences.

You may disable cookies in your browser settings; however, some features of the website may not function properly.


5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Payment processors

  • Shipping and delivery service providers

  • Website hosting and technical service providers

  • Government authorities if required by law

All third parties are required to protect your information.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no online transmission can be guaranteed to be completely secure.


7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders

  • Maintain business and accounting records

  • Comply with legal obligations

  • Resolve disputes


8. Your Rights

Under applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise your rights, please contact us at:
alaaur@alaaur.com


9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.


11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.