Effective Date: 17 February 2026
Website: https://alaaur.com
Email: alaaur@alaaur.com
Country: Arab Republic of Egypt

Welcome to alaaur.com. These Terms and Conditions govern your use of our website and the purchase of handmade art products from us.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

1. About Us

alaaur.com is an online store based in the Arab Republic of Egypt offering handmade art products for sale.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate and complete information when placing an order.

3. Products

All products sold on alaaur.com are handmade. Due to the nature of handmade items:

  • Slight variations in color, texture, or design may occur.

  • Product images are for illustration purposes only.

We strive to display products as accurately as possible, but we do not guarantee exact matches to images shown on your screen.

4. Pricing and Payments

  • All prices are displayed on the website.

  • Prices may change at any time without prior notice.

  • Payment must be completed at the time of purchase.

  • Payments are processed securely through third-party payment providers.

We reserve the right to cancel any order in case of pricing errors or suspected fraudulent activity.

5. Order Acceptance

After placing an order, you will receive a confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel orders due to product unavailability

If an order is canceled after payment, a refund will be issued.

6. Shipping and Delivery

  • Delivery times are estimates and may vary.

  • We are not responsible for delays caused by shipping carriers or customs.

  • Risk of loss transfers to the customer once the order is handed over to the shipping provider.

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Due to the handmade nature of our products, returns may be limited.

Refunds or replacements may be offered if:

  • The item arrives damaged

  • The wrong item was delivered

Requests must be made by contacting:
alaaur@alaaur.com

We reserve the right to evaluate each case individually.

8. Intellectual Property

All content on alaaur.com, including:

  • Logos

  • Designs

  • Product images

  • Text

  • Graphics

is the property of alaaur.com and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack or interfere with the website

  • Upload malicious software

  • Provide false or misleading information

We reserve the right to restrict access to users who violate these terms.

10. Limitation of Liability

To the fullest extent permitted by law, alaaur.com shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits

  • Delays beyond our control

  • Technical errors or website interruptions

Use of this website is at your own risk.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by the laws of the Arab Republic of Egypt.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Egypt.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of the updated terms.